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File Check-out & Check-in

{Tell Casey Sauer or Sofia Varner to update this}

Troubleshooting

Failed to obtain a license…

If you see this error:

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You probably are not on the NU network. Please join NUWave or turn on the NU VPN.

Could not log in to the database…

If you see this error:

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You probably are not on the NU network. Please join NUWave or turn on the NU VPN.

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To exit, go to Tools > Work On-line. You will probably be prompted to sign in again.

Access is denied.

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This issue occurs due to security settings on certain folders within Windows. This issue varies for people depending on how your computer installed Windows (there are different tiers of “security”).

Generally speaking, this issue is fixed by ensuring you install your vault (Installing a Vault, Step 8) in a folder where you have write permission

• Ensure it is under your user, or hard drive

• Not a cloud backed up folder

• Not a system folder

Firewall Problem (Idk what the exact error was)

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2. Disable the quick access menu in file explorer. Remove/Disable/Clear/Turn off/Unpin/Stop Quick Access Windows 11 (minitool.com). Restart after doing so and try again.

Access is denied.

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This issue occurs due to security settings on certain folders within Windows. This issue varies for people depending on how your computer installed Windows (there are different tiers of “security”).

Generally speaking, this issue is fixed by ensuring you install your vault (Installing a Vault, Step 8) in a folder where you have write permission

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Ensure it is under your user, or hard drive

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Not a cloud backed up folder

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The source folder is not versioned properly (2022)

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