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Requesting an Account
Join #pdm in the NER Slack
Direct message Sofia Varner the Chief Mechanical Engineer in Slack asking to be added (please do not use #pdm to request an account)
Please make sure your name in Slack is how you’d like it as your PDM account name will be copied from the name and email you have in Slack
Also make sure your Northeastern email is used for Slack
Sofia Max will message you back when you’re added!
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File Check-out & Check-in
{Tell Casey Sauer or Sofia Varner to update this}
Troubleshooting
Failed to obtain a license…
If you see this error:
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You probably are not on the NU network. Please join NUWave or turn on the NU VPN.
Could not log in to the database…
If you see this error:
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You probably are not on the NU network. Please join NUWave or turn on the NU VPN.
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To exit, go to Tools > Work On-line. You will probably be prompted to sign in again.
Access is denied.
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This issue occurs due to security settings on certain folders within Windows. This issue varies for people depending on how your computer installed Windows (there are different tiers of “security”).
Generally speaking, this issue is fixed by ensuring you install your vault (Installing a Vault, Step 8) in a folder where you have write permission
Ensure it is under your user, or hard drive
Not a cloud backed up folder
Not a system folder
Firewall Problem (Idk what the exact error was)
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2. Disable the quick access menu in file explorer. Remove/Disable/Clear/Turn off/Unpin/Stop Quick Access Windows 11 (minitool.com). Restart after doing so and try again.
Access is denied.
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This issue occurs due to security settings on certain folders within Windows. This issue varies for people depending on how your computer installed Windows (there are different tiers of “security”).
Generally speaking, this issue is fixed by ensuring you install your vault (Installing a Vault, Step 8) in a folder where you have write permission
Ensure it is under your user, or hard drive
Not a cloud backed up folder
Not a system folder
The source folder is not versioned properly (2022)
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Sometimes, rarely, you may glitch out your vault so badly that when you attempt to uninstall it it only partially uninstalls. In this case, the following guide could be used to ensure a full uninstall:
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Socket was closed gracefully on the other end
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This may be caused by a few things, primarily version mismatch. Check that your Solidworks client is the right version for the vault you are accessing!