PDM is the software provided directly by Dassault Systèmes (makers of Solidworks) for file sharing & data management. We utilize this program for storage of all mechanical CAD files.
PDM is only available via the Northeastern network. You must be on campus WiFi/Ethernet or use the VPN.
For VLAB skip installation and go straight to requesting an account! (VLAB has PDM already)
Installing PDM
If you are starting a brand new installation just ensure that PDM Client is checked off, as shown in step 7.
If adding PDM to an existing install, do the following:
Open “Apps & Features”
Search for it
Or open “Settings” and navigate to it
Search for Solidworks and select “Modify”
Click “Yes” on the security prompt
Click “OK” on the pop-up asking for a reboot
You do not need to actually reboot
Select “Modify your installation” and click “Next”
On the Serial Number screen do not change anything, and click “Next”
Add “SOLIDWORKS PDM Client” and click “Next”
If a warning comes up, click “OK”
It’s possible this will cause issues. If this pops up and the installation ends up failing, please let us know for diagnosis and we can help.
Click “Download and Modify”
Click “Finish”
PDM is now installed!
Upgrading to Professional
Follow the same steps as above, just edit the PDM Client options and switch to Pro!
Requesting an Account
Join #pdm in the NER Slack
Direct message Sofia Varner in Slack asking to be added
Please make sure your name in Slack is how you’d like it as your PDM account name will be copied from the name and email you have in Slack
Also make sure your Northeastern email is used for Slack
Sofia will message you back when you’re added!
Installing a File Vault
If using VLAB, you will need to do this for every session.
Open the “View Setup” tool
Hit the Windows key and search for it
Alternatively, assuming a default installation, it should be installed in “C:\Program Files\SOLIDWORKS Corp\SOLIDWORKS PDM\” and is called “ViewSetup.exe”
If prompted for administrator access, click yes (it should always ask)
Click “Next >”
Click “Add…” and in the pop-up window enter our server name, nerpdm.coe.neu.edu, then hit “OK”
In the next pop-up window, enter our resource credentials, and click “Log In”
User name: PDMUser
Password: Racecar228
Domain (should be default): nerpdm (local account)
The nerpdm server should now be added to the table, and you can click “Next >”
Check the box next to the vault(s) you are looking for (probably just “NER”) and click “Next >”
Select where to install and for who. This is entirely up to your preferences. Most users can just skip this and click “Next >”
Note: If using VLAB, you must click “Browse…” and select the “Temp” folder.
Note: Files will be cached at this location, so if your goal is to install the vault onto an external drive, this is where you would do that.
Click “Finish” to start installing
In the pop-up, enter your vault credentials, then click “Log In”. The installation should now actually start
If install is successful you will see “Completed!” and can now click “Close”!
To confirm installation, navigate in File Explorer to the vault and double click it to enter
It should be located where you specified and may also be pinned to “Quick Access”
Upon entrance to the vault you should see PDM controls and icons within File Explorer
PDM First-Time Login
We advise you first to change your password, and then proceed with installing the NER vault. This will walk you through that combined process.
If using VLAB, watch for the notes regarding some slight differences in setup process.
Password Reset
Open the “Administration” tool
Hit the Windows key and search for it
Alternatively, assuming a default installation, it should be installed in “C:\Program Files\SOLIDWORKS Corp\SOLIDWORKS PDM\” and is called “ConisioAdmin.exe”
In the top left, click “File” > “Add Server…”
In the pop-up window, enter our server address, http://nerpdm.coe.neu.edu , and click “OK”
In the next pop-up window, enter our resource credentials, and click “Log In”
User name: PDMUser
Password: Racecar228
Domain (should be default): nerpdm (local account)
Back in the main window, you should now see the nerpdm server and be able to expand to see our vaults. Double click on the “NER” vault
In the “NER” log in pop-up enter the credentials you were provided (shoutout to Emma for being the example), and click “Log In”
Your sidebar should now populate with options. Expand the “Users” menu, and you should see your own profile. Right click your name and click “Change Password…”
In the pop-up window you can now enter your old/temporary password and your new password
Click “OK” and you should be all set with a new password! Close out of the “Administration” tool as well
Basics of PDM
File Check-out & Check-in
{Tell Casey Sauer or Sofia Varner to update this}
Troubleshooting
Failed to obtain a license…
If you see this error:
You probably are not on the NU network. Please join NUWave or turn on the NU VPN.
Could not log in to the database…
If you see this error:
You probably are not on the NU network. Please join NUWave or turn on the NU VPN.
Blue Folders (Off-line Mode)
My folders are all blue!
You are in Off-line mode. This is used to work on files without internet access (https://www.javelin-tech.com/blog/2019/12/solidworks-pdm-work-offline/).
To exit, go to Tools > Work On-line. You will probably be prompted to sign in again.
Access is denied.
This issue occurs due to security settings on certain folders within Windows. This issue varies for people depending on how your computer installed Windows (there are different tiers of “security”).
Generally speaking, this issue is fixed by ensuring you install your vault (Installing a Vault, Step 8) in a folder where you have write permission
Ensure it is under your user, or hard drive
Not a cloud backed up folder
Not a system folder
Firewall Problem (Idk what the exact error was)
Sometimes firewall settings are too aggressive and prevent the vault from successfully installing. To fix this you can disable the firewall, complete the install, and then reenable the firewall after install is complete.
Crashing/Freezing on Windows 11
Issue with Windows 11 where clicking on the PDM blueberry in file explorer either crashes the computer or creates an eternal loading wheel.
Fixes
Go to File Explorer Options (open File Explorer → click the 3 dots at the top → click “Options”). Open the “View” tab and check the box that says “Launch folder windows in separate process” (you might need to scroll a tiny bit). Click “Apply”. Now when you open file explorer, you should be prompted with the PDM sign in window. If you just close it, File Explorer should go back to working as it is supposed to.
Logout of PDM and restart your computer.
2. Disable the quick access menu in file explorer. Remove/Disable/Clear/Turn off/Unpin/Stop Quick Access Windows 11 (minitool.com). Restart after doing so and try again.
The source folder is not versioned properly (2022)
Solidworks likes to see a text file with a special name that just contains the version of Solidworks the installer is from. If you see this error you can just drop in a new file with the correct contents!
This one is for SW22 SP2.0, but you can edit it with Notepad and change the name inside to whatever version your installer is.
Un-deletable Vault View
Sometimes, rarely, you may glitch out your vault so badly that when you attempt to uninstall it it only partially uninstalls. In this case, the following guide could be used to ensure a full uninstall:
https://www.javelin-tech.com/blog/2019/01/solidworks-pdm-manually-deleting-local-vault-view/Socket was closed gracefully on the other end
This may be caused by a few things, primarily version mismatch. Check that your Solidworks client is the right version for the vault you are accessing!